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💆🏻‍♀️ GeneCare Massage & Wellness🌱
CANCELLATION POLICY
Your appointment is reserved specially for you! 24-hour notice is necessary for cancelling or rescheduling appointments, we understand that illness can arise unexpectedly.
- First cancellation due to illness will be waived as a courtesy. For any subsequent cancellations, a fee will apply as follows:
- 50% for the second instance
- 100% for the third and any thereafter per calendar year.
Missed appointments/no shows with less than 24 hours notice will result in a 100% charge fee, and will be charged to the credit card on file.
Contact us between 11am-5pm for cancellations at 6045259557. If you cannot reach us, please email info@genecarewellness.com.
TREATMENT TIME
Treatment times for Acupuncture & TCM services may vary from case to case, despite the given average range.
Invoices overdue by 7 days will be charged to the credit card on file along with a 5% late fee.
INSURANCE/DIRECT BILLING
We unfortunately do not accept WCB cases in the meantime.
All direct billing is on a best-effort basis. At times, for reasons beyond our control, insurance providers may require you to claim from your end. If we cannot direct-bill, the treatment must be paid at the time of the visit. Currently, we do not support Empire Life & Equitable Life. All other insurance providers are supported.
Direct Billing to most Insurance Plans. ICBC & MSP Available for Acupuncture services only.
📍 Unit 130 - 555 6th Street, New Westminster - Office: 6045259557
đź“§ Info@genecarewellness.com
⚠️ Price Adjustment coming up in Dec 2025.
Welcome to our online booking site
Acupuncture
We are experienced and caring acupuncturists here at GeneCare Wellness. We love what we do because we know how much it helps you. P1 Parking is available underground of Westminster Centre.
A quick reminder about insurance coverage:
All direct billing is on a best-effort basis. At times, for reasons beyond our control, insurance providers may require you to claim from your end. If we cannot direct-bill, the treatment must be paid at the time of the visit. Currently, we do not support Empire Life & Equitable Life. All other insurance providers are supported.
ICBC Acupuncture
ICBC Acupuncture - No User Fee needed! We direct bill for you and you do not need to worry about payment!
ICBC typically extends up to 12 sessions per treatment plan. Once your 12 sessions are completed, on the 12th session, our practitioner will spend 10-15 minutes to reassess your improvement, and to see whether your condition will need to be extended.
ICBC Acupuncture Price List:
Initial Appointment: $132.00
Subsequent Appointment: $113.00
Registered Massage Therapy
A registered massage therapist (RMT) in British Columbia is a health professional regulated by CMTBC under BC’s Health Professions Act. RMTs assess soft tissues and joints of the body for treatment and prevention of dysfunction, injury, pain and physical disorders.
A quick reminder about insurance coverage:
All direct billing is on a best-effort basis. At times, for reasons beyond our control, insurance providers may require you to claim from your end. If we cannot direct-bill, the treatment must be paid at the time of the visit. Currently, we do not support Empire Life & Equitable Life. All other insurance providers are supported.
Massage Specialist
Select a treatment
from the list on the left
to view available appointment times

Need Help? 604 525 9557 INFO@GENECAREWELLNESS.COM